BUSINESS SYSTEMS CONSULTANTS
Make your business easier to run.
Web Gumption designs and implements CRMs, connected workflows, and custom business applications that replace manual work, scattered information, and systems your team has outgrown.
THE STANDARD
Clear workflows. Connected information. Less work to manage the work.
01 / THE PROBLEM
Your team should not have to work around its systems.
As a business grows, the processes that once worked start creating friction. Customer information is split between inboxes and spreadsheets. Projects are tracked differently by each team. Routine handoffs depend on someone remembering what happens next.
Adding another tool rarely fixes the underlying problem. It often creates another place to update, another login to manage, and another incomplete version of the truth.
Web Gumption starts with how the work should flow. Then we simplify the process, select or build the right system, connect the required information, and implement it with the people who will actually use it.
02 / WHAT CHANGES
Build around the work—not the software.
The right answer may be a focused CRM implementation, a connected operating system in monday.com, or a custom application built around a process that generic software cannot handle well.
01
CRM + customer operations
HubSpot and tailored CRM systems that organize the customer journey—from lead capture and sales follow-up to onboarding, service, automation, and reporting.
Monday CRM · Hubspot · Shopify PLUS · Zoho CRM
02
Work + process management
monday.com workspaces and connected workflows for projects, approvals, capacity, recurring work, handoffs, notifications, and cross-team visibility.
monday.com · Glide · Teamwork · Time Tracking · Project Management Solutions
03
Custom business applications
Purpose-built tools for inventory, field operations, employee tracking, project delivery, customer portals, estimates, and processes that do not fit off-the-shelf software.
Inventory Tracking · Employee Time Tracking · Project Management Workflows · Accounting Solutions
03 / HOW IT WORKS
A useful system makes the
next step obvious.
The goal is not automation for its own sake. It is a simpler operation: fewer repeated tasks, cleaner handoffs, dependable information, and a clear view of what needs attention.
04 / THE PROCESS
From messy process to working system.
We do not simply configure software and hand over the keys. We design the operating logic, implement it, test it with real work, and help the team make it part of the business.
01
Understand
Map the current process, business rules, people, pain points, and intended outcome.
APPROACH
02
Simplify
Remove unnecessary steps and define the cleanest workflow before introducing technology.
APPROACH
03
Build
Configure or develop the system, integrations, automations, permissions, and useful views.
APPROACH
04
Activate
Test with real scenarios, document the essentials, train users, and improve from feedback.
APPROACH
